RETURN & REFUND POLICY - AGASTYA FOODS

Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 working days depending on the issuing bank.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [agastyahealthfood@gmail.com].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at agastyahealthfood@gmail.com and send your item to: FIRST FLOOR, OFFICE NO. 11 KHASRA NO. 94 AND 95,

ASQUARE, SECTOR 72, VILLAGE SARFABAD NOIDA,

Gautam Buddha Nagar, Uttar Pradesh, 201301

Shipping

Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 10 working days. Delivery of all orders will be duly done to the address mentioned by you at the time of placing the order. 

To return your product, you should mail your product to:  FIRST FLOOR, OFFICE NO. 11 KHASRA NO. 94 AND 95,

ASQUARE, SECTOR 72, VILLAGE SARFABAD NOIDA,

Gautam Buddha Nagar, Uttar Pradesh, 201301

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rupees 75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.